The piece itself is amazing but I have to commend Jennifer. Her customer service is amazing!! I had a problem with my shipment but she called and made sure that I got it! Thank you Jennibelle! ❤️
It took two months for me to receive my order and when I reached out to the actual store, she lied and told me that she mailed my order out but couldn't provide the tracking information.I called back a week later she said it was already mailed out. I asked could I cancel my order she said they mailed out the items so she was unable to cancel the order, again when I asked for tracking information she could not provide it. I called back two weeks later and she said that it was mailed out and she would call me back and give me my tracking information, I received no call back. I called back two days later and told her I have not received my order nor any tracking information and I would like to know when my order was shipped, she finally texted me my tracking information the next day and when I tracked the package my order was sent out the day before she sent the tracking information. Very poor service. We will never shop here again and if I could give her a -100 I would.
I have enjoyed my shopping experience with JenniBelle! Pricing is reasonable and service is amazing! Looking forward to our continued relationship!