| Job Title | Shop Manager (Pop-Up) | Department |
| Reports To | Retail Development Manager | Sales |
Salary Package Offered: $ TBD
Duration: Permanent
Job Purpose:
The Pop-up Sales Manager will be responsible for using commercial retail knowledge and experience to maximize income and profitability of the shop, along with ensuring that the volunteer team are working cohesively together to achieve targets that will support and deliver our vision.
Key Responsibilities:
- Manage all store operations and deliver high standards, providing effective and
commercial management
- Build effective working relationships with all Shop Managers, Deputy Managers, and
volunteers, embedding a positive ethos and the ability to work to agreed retail plans
and strategies
- Achieve weekly sales targets and KPIs by working cohesively and collaboratively with
your team, using your creative and commercial acumen
- Actively participate in positive two-way communication with the Retail Management
- Team, Retail Manager, Deputy Managers and other Shop Managers
- Exceed customer expectations by providing the highest quality service
- Plan your shop layout in accordance with sales data to maximize sales and control
costs to achieve the agreed financial targets
- Merchandise and display products using your creative and commercial acumen to
achieve sales targets and create interest
- Monitor stock levels and manage top-up stock delivery requests/excess stock
collection requirements, as and when necessary
- Drive standards ensuring the quality of stock is consistent and selected with a
commercial focus
- Continually review rotation, quality, and replenishment, ensuring excellent and
creative visual merchandising standards are met to maximize sales
Working Conditions:
The work environment of a Pop-up Manager will involve, working indoors, dealing and handling customers. The nature of the job may require frequent long hours and working on weekends may occur.
Knowledge, Skills and Attitudes:
- Commercial awareness and an understanding of various retail concepts and the ability to apply this to generate profits
- Strong initiative and leadership skills
- Ability to drive performance and use available tools to manage the shop effectively
- Skilled at building productive and effective working relationships
- Good IT skills relevant to a retail environment
- Exemplary customer service skills
- Creative and effective visual merchandising
- Excellent organizational and time management skills
- Ability to lead and motivate volunteer teams to achieve results
Qualification/ Experience:
A Pop-up Shop Manager should have at least a Bachelor’s degree in Marketing or relevant field and 2+ years of experience leading retail teams in a high traffic, high volume retail environment.
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